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Customer Service Representative
35891 US Hwy 19 N Palm Harbor, FL 34684 US
Job Description
Customer Service Representative (Vet Clinic of Palm Harbor)
Full-Time or Part-Time available.
DIRECT APPLY
The Vet Clinic of Palm Harbor (VCPH), Palm Harbor, FL
Resumes to: bryan.mcgoldrick@thevetclinic.com
Website: www.thevetclinic.com
Check us out: https://www.facebook.com/vetclinicpalmharbor
About Us:
It all starts with providing a fun, professional, and fun workplace for the Team to do what they do best which is deliver high quality veterinary medicine and surgery! At The Vet Clinic of Palm Harbor, we focus on great patient care and high-quality medicine all while maximizing client-experience, pet-experience, and team-experience! With compassionate medical and surgical care, we stress the importance of preventive care, client education, and the human-animal bond in a well-managed, value based veterinary clinic that strives every day to be our best for our clients, their pets, and each other.
Your Role:
As a Customer Service Representative in our AAHA-Accredited clinic, you’ll play a key role in supporting our veterinarians and technicians by being the first point of contact for clients; handling tasks like answering phones, scheduling appointments, processing paperwork, managing financial transactions, and providing general information about pet care.
Responsibilities:
What We’re Looking For:
What We Offer:
Pet lovers are appreciated, however, veterinary experience is preferred. If you are an enthusiastic, dedicated, and hardworking individual that has an interest in our work-life balance and practice culture, we would still encourage you to apply as on the job training may also be considered!
Full-Time or Part-Time available.
DIRECT APPLY
The Vet Clinic of Palm Harbor (VCPH), Palm Harbor, FL
Resumes to: bryan.mcgoldrick@thevetclinic.com
Website: www.thevetclinic.com
Check us out: https://www.facebook.com/vetclinicpalmharbor
About Us:
It all starts with providing a fun, professional, and fun workplace for the Team to do what they do best which is deliver high quality veterinary medicine and surgery! At The Vet Clinic of Palm Harbor, we focus on great patient care and high-quality medicine all while maximizing client-experience, pet-experience, and team-experience! With compassionate medical and surgical care, we stress the importance of preventive care, client education, and the human-animal bond in a well-managed, value based veterinary clinic that strives every day to be our best for our clients, their pets, and each other.
Your Role:
As a Customer Service Representative in our AAHA-Accredited clinic, you’ll play a key role in supporting our veterinarians and technicians by being the first point of contact for clients; handling tasks like answering phones, scheduling appointments, processing paperwork, managing financial transactions, and providing general information about pet care.
Responsibilities:
- Greet clients and answers phone calls with a smile
- Schedule appointments
- Update client and patient medical records
- Accurately handle client transactions and payments
- Communicate with veterinarians and other team members regarding client and patient needs
- Educates clients on pet care practices and preventative medicine
- Processes prescription refill requests and pet food orders
- Demonstrates compassion and empathy while maintaining a positive work environment
What We’re Looking For:
- Passion for Pet Care: You’re driven by a desire to make a difference in the lives of pets and their families.
- Growth Mindset: You’re eager to learn, take on new responsibilities, and advance in your career.
- Team Player: You thrive in positive and collaborative environments and value the contributions of your colleagues.
- Adaptability: You can stay calm and focused in fast-paced situations and are comfortable juggling multiple tasks.
- Strong Communication Skills: You enjoy interacting with pet parents and making them feel confident in the care of their pets receive.
What We Offer:
- Professional Development: CE opportunities and mentorship, monthly team-building events/team meetings, quarterly social and/or community events
- Health Benefit: Group health insurance offered
- Financial Stability: Competitive pay, 401(k) with employer contribution, profit-sharing, pet-care discount
- Time Off: Paid time off, paid holidays and paid sick days to recharge and prioritize your well-being
Pet lovers are appreciated, however, veterinary experience is preferred. If you are an enthusiastic, dedicated, and hardworking individual that has an interest in our work-life balance and practice culture, we would still encourage you to apply as on the job training may also be considered!
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Discover Your Next Career Opportunity in Charming Palm Harbor, Florida! This vibrant town nestled along Florida's Gulf Coast offers job seekers a perfect blend of coastal beauty, small-town charm, and exciting growth opportunities. Imagine pursuing your career with the backdrop of picturesque beaches, stunning sunsets, and a thriving local art scene. From exploring the vibrant culture at Leepa-Rattner Museum of Art to enjoying fresh seafood at local eateries like Ozona Blue, Palm Harbor has something for everyone. With close proximity to Clearwater Beach, Tropicana Field, and the historic Sponge Docks in Tarpon Springs, Palm Harbor is an ideal location to grow both personally and professionally. Explore our job listings today and embark on your next career adventure in Palm Harbor!