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Healthcare Dispatcher

Venice, FL 34292

Posted: 11/04/2024 Job Number: 13420

Job Description


 


Job Title: Healthcare Dispatcher

Position Summary: The DME Dispatcher is responsible for managing orders for durable medical equipment (DME) and coordinating the dispatch of drivers for delivery, service, and pickup of equipment. This role involves effective communication with patients, caregivers, and members of the interdisciplinary team (IDT) to keep them informed and resolve issues as they arise. The DME Dispatcher will demonstrate leadership by fostering staff development, facilitating teamwork, and supporting the delivery of exceptional patient care in alignment with the organization’s vision, mission, and goals. This position is a key member of the DME Leadership Team.

Key Responsibilities:
  • Manage and coordinate orders for DME.
  • Dispatch drivers for equipment delivery, service, and pickup.
  • Communicate effectively with patients, caregivers, and IDT members.
  • Resolve problems and provide updates to all stakeholders.
  • Foster staff development and facilitate teamwork.
  • Support the delivery of exceptional patient care.
  • Uphold the organization’s vision, mission, and goals.

Qualifications:
  • Proven experience in a dispatch or logistics role, preferably in a healthcare setting.
  • Strong communication and problem-solving skills.
  • Ability to work effectively in a team environment.
  • Leadership skills with a focus on staff development and teamwork.
  • Commitment to providing high-quality patient care.
  • Availability to work weekends.   
 

 

 
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